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    White Pearl Decoration Review(s)

    50 Review(s), sorted by :
    Latest Review
    10 January 2019 | Bride at Robert & Tania Wedding

    THANK YOU!

    First of all, thank you Mbak Lely, White Pearl and team for the amazing décor! It was all we have ever imagined. White Pearl was one of the vendors we first met when we started planning for our wedding. Mbak Lely was very accommodating to all our requests although we were still not sure of our concept when we first met her. We kept changing the theme, giving references and Mbak Lely came up with a whole new design for us. We were beyond excited. When we saw the decor on the night of our wedding, we were absolutely blown away! All in all, we were very pleased with the service, the commitment and quality White Pearl has offered us. Once again, BIG THANK YOU! - Robert & Tania
    08 January 2019 | Bride at Hartono and Miranti Wedding

    Good service

    \u2665\ufe0f thank you so much white pearL. Cici EiLin and Mba LeLy is the best. Mereka bantuin ak buat semua nya lengkap sampe details etc. Sempet beberapa kaLi ganti details but mba LeLy selalu semangatin dan support semua nya. Thank you so much ya Mba LeLy. Ci EiLin jg selalu ikut pas meeting and baik banget kasih banyak masukan dan hasil akhirnya ak dan Ono puas banget thank you so much. \u2665\ufe0f\ud83e\udd70
    01 January 2019 | Groom at Albert & Jessica Wedding

    Disappointed with the final decoration, different with the agreed design

    We chose White Pearl as our Decoration Vendor for our wedding because we had trust in them as they have successfully handled the bride's Brother's wedding on previous year. During the initial design up until before Technical Meeting, we have discussed back and forth with Ms.Kiki and everything seems smooth and the design has been drawn exactly as what we wanted. During Technical Meeting (1 month before D-day), suddenly another guy named Hery showed up saying that he took over from Kiki as representation from White Pearl. We were assured that Kiki has informed thoroughly all our request and design to him so we we were not worried at that time. However on our Wedding day, we found out during our rehearsal that the decoration was not as per our requested design with many missing things here and there. The Bride and her Mom were quite frustrated and even the Mom called Ms. Elin directly at that time to complain. She then tried to arrange her staff to come over to fix the Foyer Area a bit to follow our requested design. We appreciate her fast response in trying to fix the decoration although just a bit, but we really did not want this on our D-Day! It's totally unprofessional behavior to fix on last minutes (how much can you fix in short time??) after the Bride's Mom and also the Bride called. Another very disappointed thing is, during Technical Meeting, Heri persuaded us to add lighting by commenting that since our venue (Ritz Carlton PP) has high ceiling, our photo might be dark if it's taken from phone so we will need support from Lighting in this area. We then agreed to increase our budget and engaged a Lighting Vendor (Uplight Pro) based on his recommendation. And guess what, the final result is many of our photos are still quite dark and bluish if taken via phone as the Lighting Vendor use BLUE LIGHT (without our knowledge, they did not consult to us previously). We only found out this after we complaining directly to Uplight Pro after our wedding. So seems like there were huge miscommunications between Heri and Reza (Uplight Pro) regarding what we wanted. Our decoration theme is Wintry with majority of White color with hint of Blue and Pink color and they just "smart enough" to conclude that we will like Blue lighting without asking us further. We clearly said in TM that we wanted our guests to be able to take clear and bright photo using their phone, not taking blue color photo. I added 1 more star (instead of 1) for my review as Ms. Elin did approach us to apologize afterwards and Reza (Uplight Pro) also finally apologize to us after we confronted them. All said and done, show must go on and our wedding reception is done and dusted. This review's purpose is to serve as warning to upcoming Brides and Grooms to really monitor their Decoration and Lighting Vendors and ensure that no miscommunication (such as changing personnel) near/on the D-day which definitely can ruin everything. This review is written by the Groom.
    22 November 2018 | Bride at willi n Laura Wedding

    good service

    acara nikahan ku di handle oleh Mba Lely. orgnya ceria n mau bantuin kita banget untuk kita sampe dpt apa yg kita inginkan dgn masukan dr dia pastinya. meskipun suka bolak balik revisi tp doi sabar. hasilnya sesuai bgt dgn apa yg dikasi di 3d jd bener2 ga kecewa. \n\ntenkiu \uD83D\uDE01
    09 October 2018 | Bride at Andreas & Nadya Wedding

    My wedding dream came true ❤️

    Decoration is one of our top priority in vendor hunting and White Pearl is like my own fairy godmother! Thanks to White Pearl especially Mbak Lely in making my wedding dream come true! Sempet bbrp kali galau ganti2 model design tp Mbak Lely sabar bgt ngelayanin aku, orangnya juga supel, selalu kasih saran dan mau terima masukan aku juga. Harganya bener2 worth bangeeeeet, malah bs dibilang hasilnya beyond my expectation banget. Semua tamu undangan semangat foto2 in every corner of the venue and WP also use real flowers to make it even more glamorous. Overall, bener2 puas banget udah percayain WP sebagai vendor dekor di hari spesial aku. Thank you WP dan Mbak Lely, sukses selalu ya :)
    19 August 2018 | Bride at Nelson Wedding

    Excellent Decoration

    Aku request dekor dengan tema yang sedikit berbeda dari biasanya, tema geometric terrarium, dan whitepearl membantu saya mewujudkan impian itu. Thank you whitepearl!

    Decoration & Lighting

    Which of the following services do you provide?
    All About Wedding Decoration
    Do you offer free or for charge consultations?
    ya
    Do you provide free or for charge sample arrangements?
    ya
    Do you offer delivery, set up, and breakdown services?
    ya
    What type of decor (if any) do you offer?
    international
    If you have not worked at the ceremony or reception sites previously, would you be willing to visit the sites before the event?
    ya
    Which of the following services do you provide?
    Day-of coordination,  Decorative draping,  Event concept & design,  Event décor,  Event lighting,  Event planning,  Floral design,  Other
    Do you offer consultations?
    Yes
    Do you provide sample arrangements?
    Yes
    Minimum and maximum number of guests
    No minimum no maximum everything can do
    What is the style of your decorations?
    Classic,  Glamorous,  Bohemian,  Romantic,  Rustic,  Vintage
    If you have not worked at the ceremony or reception sites previously, would you be willing to visit the sites before the event?
    Yes
    Do you provide sample arrangements?
    Yes Sample pictures
    Do you provide services in other cities or countries?
    No
    What supporting equipment do you provide?
    Chairs,  Chair covers,  Tablecloths and linens,  Centerpieces,  Room or ceiling draping,  Lighting,  Stage or dance floor,  Other Other, can custom according to budget and theme
    Do you offer delivery, set up, and breakdown services?
    Yes
    What makes your services unique?
    We provide 3D pictures for brides-to-be so that they have the idea of what their dream wedding day look like
    How far in advance should your client contact you?
    6 months before the wedding day would be the best
    What payment systems are available for your business?
    Bank transfer
    When was your business established?
    Started in the beginning of 2014
    Which of the following services do you provide?
    Event lighting
    Please list, if any, your business' past achievements and awards
    we have been supported for Ramadhan Event in Senayan City, fashion show for Edward Hutabarat.
    What is your payment terms?
    50% down payment, final payment 1 week before event.
    Address
    White Pearl Decoration Jl. Mandala Raya no 31B Jakarta 11440
    Location(s)

    White Pearl Decoration Ph / Wa : 08111 585959 Line / IG : whitepearldecoration

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