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  • Help brides-to-be make better choices by submitting reviews to
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    The Hermitage Jakarta by Marriot International Review(s)

    13 Review(s), sorted by :
    Latest Review
    Boncinno Children Wear
    23 January 2021 | Bride at E R Wedding

    Management Buruk

    Saya sebenernya tidak berniat tulis review, tp karena udah beneran kesel... I think other brides bisa consider juga my experience. Hotel ini review nya bagus bgt dari beberapa teman dan saudara yang menikah di sana.. arsitektural yg cantik dsb... mungkin pas pandemi mereka kacau balau ya.. jadi kiasu dan sangat mengesalkan.. Me as bride actually tipe santuy, dan tidak ada masalah dengan 1 vendor lain pun kecuali sama hermitage... Pertama... saya booking sebelum pandemi dengan agreement 400 orang sekitar 225jt... lalu pandemi terjadi... lock down dsb.... pihak sales/ management meminta saya MENGHANGUSKAN DP dan bikin agreement baru untuk wedding 20 orang 😅😅😅. padahal bukan saya yang minta, yang mengharuskan 20 orang juga pemerintah... alasan karena harus buat agreement baru 😅😅😅. akhirnya minta tolong teman direktur hotel lain untuk tegur mereka... baru besok nya si kasi opsi pesta kecil tanpa harus hanguskan DP.. Lalu terjadilah psbb yang mengharuskan kami ngumpet ngumpet pindah ruangan dari courtyard ke presidential suite.... again... peraturan pemerintah ... ( karena courtyard itu izin nya adalah restoran, tidak boleh di operasikan ).... mereka yang kasi opsi pindah, pemerintah yg ga bolehin pesta, saya di minta bayar ruangan extracharge 😅😅😅😅 untuk pake ruangan 😅😅😅. Ini sales nya uda ganti dari yg awal... masih mendingan yg baru dr yg pertama... akhirnya saya ngamuk2 parah... wedding sisa sebulan Lgi... siang ngamuk.. sore akhirnya di oke kan... tp akhirnya untungnya ga jadi pindah... nah yang terakhir ini yg bikin saya decide untuk tulis di sini..... saya kan bayar ke hotel di janjikan di kasi marriot bonvoy point... si sales ngmg nya. pas lunas langsung d kasi kartu nya bla bla beserta poin nya... ya memang mungkin poin tu ga seberapa.. tp pingin jg kali sapa tau nginep di marriot bisa di upgrage pake poin... setelah 3 bulan... saya hampir tiap 2 minggu tanya dan reminder baik dan halus... minta di isi poin nya. tetep aja ngga... ya suda la.. well.. overall.... yg penting the marriage after the wedding ya temen2... smoga temen2 brides lain ga usa ngamuk2 kaya saya yahh saat mau wedding hhehe.. 😘🥰
    tanmell makeup
    27 October 2018 | Partnering Vendor at Wedding


    Hotel dan kamarnya indah , untuk photo sebelum holy matrimony jadi bagus sekali
    Melvin Hendri
    05 October 2018 | Client at Melvin & Cynthia Wedding

    Best Intimate Wedding Venue in Jakarta

    We visit some venue before The Hermitage Hotel, but in the end we choose The Hermitage because of their uniqueness. We love their classic colonial hotel concept. Their staff is friendly and helpful, food is delicious, price also reasonable for 5 stars hotel in Jakarta. Location is perfect, in the heart of Jakarta. In conclusion, we think The Hermitage is the best Intimate Wedding venue in Jakarta. Thank you The Hermitage!
    stefan & eva
    02 October 2018 | Client at Stefan & Eva Wedding

    Classic Colonial Hotel with Excellent Food

    I fell in love the moment i walked into this heritage hotel. It has this classic luxurious Old-Batavia colonial vibe and was the perfect venue for us who want a semi-intimate wedding in Jakarta. We only need minimum decoration as the hotel itself is already gorgeous. Our guests were raving about how good the food was and how beautiful the hotel is.
    Tommy Wijaya
    18 July 2018 | Groom at Tommy & Silfanie Wedding

    Hermitage is the best venue!

    Hermitage is indeed the best venue for intimate Wedding in 5 Star Hotel located in Jakarta. We both are very grateful to Hermitage staff and Wedding Team espically Monica as our personal Wedding Sales. She was very much helpful to organize our wedding and giving valuable inputs in regards to menu, layout & banquet operational. As a result, our wedding went perfectly! The decoration was awesome, all the guests compliment the foods and services from hermitage. We as a host were very pleased to hear all the compliments from our guests. In conclusion, there is absolutely no regret for us choosing Hermitage as our Intimate Wedding venue. Thank you The Hermitage!

    Vendor Reply

    19 July 2018
    Dear Mr Tommy, Thank you so much for your review! We really appreciate and really happy to hear your compliments. We also thank you for choosing us to be a part of your memorable moment in life. We wish you and Ms Silfanie all the very best for your marriage life. :)
    06 June 2018 | Bride at Andreas dan Jennifer Wedding

    Superb venue+ superb team=superb wedding

    Love at first sight is real....We love the hotel so much we changed out wedding date twice to get a place here. And true enough, the Hermitage didnt dissapoint. The Hermitage event team has been very flexible and accomodating throughout our wedding planning. We had two sitting down events in 1 day 2 events, 2 sets of guests...Thankfully consistent assistance from the hermitage event team and the joint forces between them and ID and co made sure both events were carried out smoothly.

    Vendor Reply

    19 July 2018
    Dear Ms Jennifer, We thank you for your time to give us a great review. We highly appreciate the time you took to write this review and for sure, we are really happy to read that you had a great experience with us. Once again thank you very much, and we look forward to see you back soon in our hotel. All the best for you, Ms Jennifer and Mr Andreas!


    What activities are suitable in this venue?
    What settings does your venue provide?
    Please describe more details on the venues that you have
    For Indoor, we have 350 sqm of elegantly-appointed ballroom ideal for an event during the day with natural light or in the evening under the massive chandelier. Equipped with dimmer switches, full range of audio-visual equipment, and dedicated banquet & meeting teams. For Outdoor, La Vue pool area and rooftop bar offers a spacious and shaded lounge area with 50 sqm rooftop infinity pool affords additional poolside relaxation. The Rooftop Bar La Vue adorned with candles, whitewashed wood, glass, glistening tiles and nuanced fabrics lend seaside touches to this casually chic level with an incredible 360 degrees panoramic view offers an exciting space that can be privatized for cocktail, gathering and various other events.
    What type of venue(s) do you offer?
    Banquet hall/ ballroom
    Minimum and maximum number of guests
    for indoor maximum 200 guests
    Do you offer an onsite wedding consultant?
    What types of cuisine does your venue specialize in?
    Do you allow outside catering?
    What type of other services do you also provide?
    Do you offer valet parking?
    Is there handicap access?
    Do you have liability insurance?
    What makes your services unique?
    we provide an intimate and private wedding. rehearsal can be conducted beforehand based on availability. our team will ensure that our clients get the best of our venue.
    What payment systems are available for your business?
    Bank transfer
    When was your business established?
    Established in 2014
    How far in advance should your client make a booking?
    The most ideal time for a client to contact us would be 6-12 months prior to the wedding
    What is your payment terms?
    10% after confirmation of contract and should be settled 1 month prior to the event
    Is there any corkage fee?
    Jalan Cilacap no 1, Menteng Jakarta Pusat 10310

    The Hermitage, a Tribute Portfolio Hotel, Jakarta feature 90 spacious guest rooms and elegant suites, as well as nearly 400 square meters of function space, including a grand ballroom and meeting room. Including a fitness centre and relaxing rooftop infinity pool that overlook the glittering Jakarta skyline. The Hermitage houses four different restaurant and bar destinations, offering a wide range of international cuisines and locally-inspired dining experiences.

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