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  • Share your experience with XO Palace Cuisine and Ballroom


    When was your business established?
    Our Ballroom was established on July 2019, as new concept of X.O Grand Ballroom
    What activities are suitable in this venue?
    Religious ceremony,  Reception
    What settings does your venue provide?
    What type of venue(s) do you offer?
    Banquet hall/ ballroom,  Restaurant
    Minimum and maximum number of guests
    The ballroom capacity is up to 600 for seated dinner in first floor and up to 100 for seated dinner in second floor, 800 for standing receptions.
    What types of cuisine does your venue specialize in?
    Do you allow outside liquor?
    , for wine and liquor (no beer), with corkage charge
    Is there any corkage fee?
    , for alcohol and outside food
    What type of other services do you also provide?
    lighting, sound system, and LCD projector,, Decoration,  Catering,  Entertainment,  Wedding Cake
    Do you offer valet parking?
    , chargeable.
    Is there handicap access?
    , our ballroom at first floor and use elevator to reach second floor.
    What makes your services unique?
    We have personal VIP set menu package for exclusive event.
    How far in advance should your client make a booking?
    The most ideal time for a client to contact us would be 6-9 months prior to the wedding
    What payment systems are available for your business?
    Cheques, Cash, Bank transfer, Credit card payment
    Please describe more details on the venues that you have
    Our Ballroom accomodates as many as 500 guests for seated events and 1000 guests for standing events. Emerald Palace offer you modern concept of Chinese Cuisine with cozy and glamorous atmosphere. Capivating for your special wedding day. Elegant, exclusive, yet classic interior design will welcome you when you entered Emerald Palace.
    Do you allow outside catering?
    , with corkage charge.
    What is your payment terms?
    10% for First Deposit to Save the Date 30% for Second Deposit 50% on Food Test's Day Final Payment Seven Days before Wedding Day
    Raya Kupang Indah 15, Surabaya 60225

    X.O Palace Cuisine & Ballroom is grand, luxurious and exquisitely detailed ballroom with chandeliers and tall ceilings. As the part of X.O Group of Restaurants, We serve high quality taste of dishes, blended of handpicked high quality ingredients by our international chef, combined with our glamourous atmosphere ballroom, created an exclusive and memorable event. Our Full capacity up to 600 pax for a banquet and 800 pax for a cocktail party.

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