50% charged will be applied for cancellation 14 days prior to the event and 100% charged for cancellation 7 days prior to the event.
How far in advance should your client make an order?
1-3 months in prior to wedding
Do you offer a limited catalogue of favours or custom wedding favours?
Catalogue of choices
What are your delivery times?
The delivery usually takes 4-7 days after receiving order. However, for any custom quantity and design normally we need 4 weeks to produce.
What is the charge for not reaching minimum?
No extra charge
What makes your services unique?
Our favors and gifts are unique, handmade by skillful artisan.
Do you provide delivery services?
What payment systems are available for your business?
Bank transfer, PayPal
Do you ship worldwide?
Yes Yes, We use EMS service.
Do you offer samples?
We do offer samples from our selected products
Is there a minimum order requirement?
Yes 50 pcs
What is your payment terms?
50% after the contract signed, 20% 3-7 days prior to the wedding day, 30% after the event with max. 7 days.
When was your business established?
We are a team of family artisans based in Jember and usually accept a kitchen and dining wooden-ware request - start from cutting board, plates, spoons, forks, and everything in between. The popularity of food photography is then become very attractive for us to produce small and detailed utensils and those are the best option as a wedding gift.
Do you provide services in other cities or countries?