Favors & Gifts
What services do you offer?
Bridal shower favours, Personalized wedding favours, Bridesmaid gifts, Themed wedding favours
What is the charge for not reaching minimum?
There is no minimum order. Prices are discounted for large orders.
When was your business established?
Our business started in 2012 and has a completed hundreds of custom orders with 100% excellent reviews.
Do you provide services in other cities or countries?
Yes Burlap and Lace Candles ships within the USA only.
What makes your services unique?
We work directly with our clients to design unique, beautiful and fun custom candles to match any event. We will correspond throughout the process to ensure you receive what you envision! We design specifically to your individual needs!
Do you offer samples?
Sampler sets can be purchased at burlapandlacecandles.etsy.com
What is your payment terms?
Full payment up front.
Is there a minimum order requirement?
No
What are your delivery times?
Items are shipped within 1-3 weeks of ordering.
Do you ship worldwide?
No Burlap and Lace Candles ships only within the USA due to weight of products.
What payment systems are available for your business?
Credit card payment, PayPal
What type of items do you offer?
Decorative items, Other Candles
Do you have a return policy?
Do to the custom nature of our products, we don't allow returns or refunds unless product arrives damaged. We will however do our best to make you happy with high satisfaction of your purchase. We strive to deliver the best service possible.
Do you provide delivery services?
Yes Burlap and Lace Candles ships to any address in the USA
How far in advance should your client make an order?
We recommend 1 month or more before your wedding, though we have worked with much shorter time frames in the past.
