What kind of jewelry do you offer?
Wedding bands/ rings, Engagement rings, Earrings, pendants
Do you provide catalog or custom jewelry?
bohemian, alternative, free spirit,
Do you provide certification (i.e GIA)?
Do you offer a payment plan?
partial payment of 50% upon confirmation of project, balance to be paid upon receipt.
Do you provide after sales services?
polishing, stone resetting, resizing
For rings, do you have size adjustment services?
Is there a minimum order requirement?
all orders will be tended to individually and terms if sales/service confirmed with client.
Do you provide services in other cities or countries?
giftpacking for delivery worldwide. Cost to be advised individually with client.
Do you ship worldwide?
How far in advance should your client make an order?
6 months prior for custom designs, anytime for designs already available. kindly refer to #jpjbespoke on Instagram account to view catalogue.
What makes your product and services unique?
each design is handmade and no two pieces are exactly alike. Unless a perfect finish (I.e. high mirror polish) is requested, aesthetic flaws are retained to maintain each piece's uniqueness.
What payment systems are available for your business?
Bank transfer, PayPal
What is your payment terms?
50% upon confirmation of project, balance upon confirmed receipt of item.
When was your business established?