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Share your experience with eClarity Diamonds
What kind of jewelry do you offer?
Wedding bands/ rings, Engagement rings, Bracelets, Earrings, Necklaces, Other Pearls, Gemstones
Do you provide certification (i.e GIA)?
Yes We keep a database of 20,000 diamonds with GIA reports.
Do you offer a payment plan?
Yes Our payment modes includes cash, debit cards, credit cards, and 0% interest installment plans for purchases made with a UOB or Citibank credit card.
Do you provide catalog or custom jewelry?
Custom-made , Catalog/ off-the-shelf eClarity.com.sg
Do you provide after sales services?
Yes We offer complementary resizing, lifetime washing and polishing services.
For rings, do you have size adjustment services?
Yes Yes, resizing fee is waived off within 2 months upon collection. We also explore other forms of resizing options with our couples, like having a snuggy etc.
Is there a minimum order requirement?
Do you provide services in other cities or countries?
Yes We ship internationally, particularly US, Australia, Malaysia, the Philippines, China, and others.
Do you ship worldwide?
Yes We ship internationally with a flat fee of $80. There is optional insurance service available for overseas customers too.
How far in advance should your client make an order?
Our happy timeline for customizing a wedding band is 2 to 3 months and 8 to 12 weeks for engagement ring, depending on designs. Do share with us if you have a special timeline. :)
What makes your product and services unique?
Customers meet up with Amanda, a GIA Gemologist graduated in New York with 12 years of experience. Having a database of 20,000 diamonds, 300 designs of ring settings, Amanda recommends diamonds and designs according to customers' preferred budget, the lady's preference. Customers sometimes discuss about matching with their dressing and profiles too. In addition, we have 500 designs of wedding bands in-store for customers to try and fit, and customization is one of our greatest strengths.
What payment systems are available for your business?
PayPal, Cash, Credit card payment
What is your payment terms?
30% deposit and the balance during collection.
When was your business established?
The first shop in Shaw Centre started in end 2005, with 3 trays of mass produced "Japanese style" wedding bands. The
391B Orchard Road #21-05A Ngee Ann City Tower B 238874
Founded by Amanda Koo in 2005, eClarity has progressed onto the global platform and was awarded with the Promising SME award, the Top 10 Special Achievement Award, Singapore Quality Brands, Spirit of Enterprise Award and the Young Entrepreneur Award. eClarity is now the region’s most promising online diamond jeweller recognized for its professional consultation, top-notch craftsmanship, and competitive prices. eClarity maintains 20,000 GIA diamond database, customize wedding bands and jewelry.
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