I received tons of compliment about my wedding decoration. They really met our expectations. Staff are very helpful and listen to our concern/request. Top quality and service

deal dg ci ellien di weddingku bazaar, orgnya ngerti bgt kt maunya apa dan kasih suggest2 tp tdk maksa. mau dgr klien maunya apa.. dan bs dipatok utk budgetnya hahahhaa.. thank you white pearl!!

First of all, thank you Mbak Lely, White Pearl and team for the amazing décor! It was all we have ever imagined. White Pearl was one of the vendors we first met when we started planning for our wedding. Mbak Lely was very accommodating to all our requests although we were still not sure of our concept when we first met her. We kept changing the theme, giving references and Mbak Lely came up with a whole new design for us. We were beyond excited. When we saw the decor on the night of our wedding, we were absolutely blown away! All in all, we were very pleased with the service, the commitment and quality White Pearl has offered us. Once again, BIG THANK YOU! - Robert & Tania

\u2665\ufe0f thank you so much white pearL. Cici EiLin and Mba LeLy is the best. Mereka bantuin ak buat semua nya lengkap sampe details etc. Sempet beberapa kaLi ganti details but mba LeLy selalu semangatin dan support semua nya. Thank you so much ya Mba LeLy. Ci EiLin jg selalu ikut pas meeting and baik banget kasih banyak masukan dan hasil akhirnya ak dan Ono puas banget thank you so much. \u2665\ufe0f\ud83e\udd70

We chose White Pearl as our Decoration Vendor for our wedding because we had trust in them as they have successfully handled the bride's Brother's wedding on previous year. During the initial design up until before Technical Meeting, we have discussed back and forth with Ms.Kiki and everything seems smooth and the design has been drawn exactly as what we wanted. During Technical Meeting (1 month before D-day), suddenly another guy named Hery showed up saying that he took over from Kiki as representation from White Pearl. We were assured that Kiki has informed thoroughly all our request and design to him so we we were not worried at that time. However on our Wedding day, we found out during our rehearsal that the decoration was not as per our requested design with many missing things here and there. The Bride and her Mom were quite frustrated and even the Mom called Ms. Elin directly at that time to complain. She then tried to arrange her staff to come over to fix the Foyer Area a bit to follow our requested design. We appreciate her fast response in trying to fix the decoration although just a bit, but we really did not want this on our D-Day! It's totally unprofessional behavior to fix on last minutes (how much can you fix in short time??) after the Bride's Mom and also the Bride called. Another very disappointed thing is, during Technical Meeting, Heri persuaded us to add lighting by commenting that since our venue (Ritz Carlton PP) has high ceiling, our photo might be dark if it's taken from phone so we will need support from Lighting in this area. We then agreed to increase our budget and engaged a Lighting Vendor (Uplight Pro) based on his recommendation. And guess what, the final result is many of our photos are still quite dark and bluish if taken via phone as the Lighting Vendor use BLUE LIGHT (without our knowledge, they did not consult to us previously). We only found out this after we complaining directly to Uplight Pro after our wedding. So seems like there were huge miscommunications between Heri and Reza (Uplight Pro) regarding what we wanted. Our decoration theme is Wintry with majority of White color with hint of Blue and Pink color and they just "smart enough" to conclude that we will like Blue lighting without asking us further. We clearly said in TM that we wanted our guests to be able to take clear and bright photo using their phone, not taking blue color photo. I added 1 more star (instead of 1) for my review as Ms. Elin did approach us to apologize afterwards and Reza (Uplight Pro) also finally apologize to us after we confronted them. All said and done, show must go on and our wedding reception is done and dusted. This review's purpose is to serve as warning to upcoming Brides and Grooms to really monitor their Decoration and Lighting Vendors and ensure that no miscommunication (such as changing personnel) near/on the D-day which definitely can ruin everything. This review is written by the Groom.

acara nikahan ku di handle oleh Mba Lely. orgnya ceria n mau bantuin kita banget untuk kita sampe dpt apa yg kita inginkan dgn masukan dr dia pastinya. meskipun suka bolak balik revisi tp doi sabar. hasilnya sesuai bgt dgn apa yg dikasi di 3d jd bener2 ga kecewa. \n\ntenkiu \uD83D\uDE01