Do you offer a limited catalogue of favours or custom wedding favours?
Is there a minimum order requirement?
Do you provide services in other cities or countries?
Do you provide delivery services?
Do you ship worldwide?
Do you offer samples?
No. Physical samples are available in our showroom. You can come and visit us to see them.
Do you have a return policy?
No. We have multiple approval process during the making of the gifts/hampers/souvenirs/favors. Customers need to agree at a certain step before we continue to the next one. This applies from designing to mass producing. So if customers have approved at all steps, there is no reason to return the products.
What are your delivery times?
Depends on the items and quantity.
What makes your services unique?
Our stuffs are full of personal touch that will certainly give a nice tone for your special day. We also provide elegant design and packaging that will make your gift/hamper/favor/souvenir more exclusive
How far in advance should your client make an order?
3-6 months prior to wedding
What payment systems are available for your business?
Bank transfer, PayPal, Cash
What is your payment terms?
10% on confirmation
40% after design approval
50% before delivery (we will provide photos of the actual goods)
When was your business established?
What is the charge for not reaching minimum?
There is no charge, but the price will be way more expensive.