20 Februari 2018 | Pengantin perempuan di Pernikahan Arun and Nan
A perfect Wedding
We planned a wedding from the United States so I was a little nervous about planning everything remotely. Desi was so incredible professional and so detail oriented that I didn't need to worry at all. Everything went so smoothly! She arranged for everything from priest to hair and makeup. Her price was also one of the more reasonable ones out there (I did a lot of research). People who looked at our pictures and video said it looked like something out of a fairytale! Best of all, we were able to enjoy the day feeling completely relaxed rather than worrying about all the wedding details!
07 Desember 2015 | Pengantin perempuan di Pernikahan ben
Unprofessional & Unapologetic
Partner and I left stranded 3 months prior to our big day. Desyana apparently gave up their services to us. Excuses were made all the time. Waited for her respond for 4 months without any news. We regularly chased her. We paid 50% of her coordination fee and ceremony fee. Total up to USD1200. She did not feel the need to say sorry and never felt remorse to deliver such service. Very unprofessional way to deal with bride and groom. Key to work related to hospitality and service, as unhappy as you are towards your client, keep it to yourself because as unhappy as we both were towards you, we tried to work as professionally as we could but nothing could satisfy YOUR need. Thanks for nothing really.
20 Oktober 2015 | Pengantin perempuan di Pernikahan Karen and Ash
I needed to switch wedding planners just a month and a half before my wedding. Bali Wedding Butler helped me pull off my perfect dream wedding at sunset on the beach- on six weeks' notice and on budget! They were responsive, easy to deal with, and came through with excellent recommendations. Desyana has opinions and is not afraid to tell you what she thinks are good and bad options. As an overseas bride, I really appreciated that she gave me her opinion on things and did not just say "ok whatever you want" to everything I suggested. If she had an idea how to make things better, or thought something I wanted would not work, she let me know! That was the most valuable part of her service- getting to benefit from her years of expertise in the wedding industry in Bali. I can't thank them enough for all of their hard work and flawless execution.
EDIT: My first review was written in October right after my wedding, and I just wanted to come back and say that Desy is STILL providing great service, even months afterward! We are working with her to edit the videographer highlights (they did a fantastic job as well, and they were Desy's recommendation), and she is going above and beyond with that. Always super responsive via email and WhatsApp. I can't wait for the final product!