Favors & Gifts
What services do you offer?
Bridal shower favours, Personalized wedding favours, Bridesmaid gifts, Groomsman gifts, Themed wedding favours
What type of items do you offer?
Decorative items, Stationery
Do you offer a limited catalogue of favours or custom wedding favours?
We have jars and wax blends that clients like to choose from, We also provide the option to source a custom jar for your special day. We also offer custom coating and printing services. We help you choose a fragrance for your special day that will envoke those special memories for years to come.
Is there a minimum order requirement?
50 piece minimum order
Do you provide services in other cities or countries?
Our studio is based in Jakarta, Indonesia. However if you require special shipping requests, do discuss it with us
Do you provide delivery services?
We prefer if our clients pick up their candles from our studio, however if you require delivery services, we will find the correct logisitics partner for your project
Do you ship worldwide?
No
Do you offer samples?
Yes, we encourage our clients to create samples of their wax blends and fragrances to understand the final product before going into production
Do you have a return policy?
We do not accept returns as we go through a sampling and approval process before moving into production
What are your delivery times?
We require an average of 4 weeks to complete your order. The timeline may increase or decrease according to project requirements. Please discuss this with our team directly.
What makes your services unique?
We believe that scents have the ability to trap memories for us to relive. We love pairing that with candles because candles create a calm, creative and loving vibe. Together, the product can bring you back to special memories so you can feel it again and again. Additionally, we provide the option of custom coating and printing your jar. This further allows you to create something special with the colours you choose and the wordings you write. Create and share special memories. Capture them through the scent, colour, and text so that you and your loved ones can experience that feeling time and time again.
How far in advance should your client make an order?
We always recommend coming in earlier than needed in order to thoroughly sample and experience the variety of scents and wax blends we provide. However, the absolute latest they should come in is 6 weeks before they need the products.
What payment systems are available for your business?
Credit card payment, Cash, Bank transfer
What is your payment terms?
50% down payment and 50% before pick up
What is a wax blend and how do you choose the right one?
The wax blend is the type of wax used within the candle. We offer paraffin, vegetable, soy, coconut and beeswax options. We often help our customers create a custom blend based on their needs. Each wax acts differently and has different characteristics.
Can I provide my own fragrance?
Surely. Please ensure your fragrance can be used for candle making. We will then make a sample of a candle with your scent.
What fragrances do you have?
We have many types of fragrances in each category. We can also help you source a scent according to your needs
