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    Favors & Gifts

    What services do you offer?
    Cultural wedding favours ,  Themed wedding favours, Bridal shower favours,  Personalized wedding favours,  Bridal accessories,  Bridesmaid gifts,  Groomsman gifts
    Do you have a return policy?
    The following items can’t be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for: i. Custom or personalized orders ii. Items on sale iii. Items arrived late due to postal service More detail at https://www.soulcrafty.com/shop-policies/
    Do you provide services in other cities or countries?
    Yes We operate online and ship worldwide.
    Do you provide delivery services?
    Yes Postage is subject to shipping address.
    What is your payment terms?
    Pay in full once order confirmed.
    What is the charge for not reaching minimum?
    Full list of pricing can be found at https://www.soulcrafty.com
    When was your business established?
    Soul Crafty was established since 2012.
    Do you offer a limited catalogue of favours or custom wedding favours?
    Catalogue of choices ,  Custom favours
    What makes your services unique?
    i. We are located in Malaysia. ii. We are in the personalization industry since 2012. iii. Most of our products in my shop is customize-able and could be personalized to your liking. iv. Customer satisfaction is our utmost priority.
    Do you offer samples?
    Yes, with a fees.
    How far in advance should your client make an order?
    At least 2 weeks before the official date. Or as early as possible to buffer for any adhoc scenario. Kindly contact us your wedding date to confirm delivery.
    What type of items do you offer?
    Decorative items,  Hair accessories,  Fashion accessories
    What are your delivery times?
    ESTIMATED shipping duration as stated below
    Is there a minimum order requirement?
    No
    Do you ship worldwide?
    Yes Except Israel.
    What payment systems are available for your business?
    Bank transfer, Credit card payment, PayPal
    Service(s)
    Address
    47100
    Location(s)

    Soul Crafty has been in the handmade market since 2012, we are specialized in personalized gifts that will strike the deepest emotional chords. Our product is mainly made of wood where each wood grain pattern make it a unique piece. Every product is lovingly crafted, built with care and passion, and presented with pride. We hope that every single piece of our handmade product will be cherished and loved forever.

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