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    Icona Elements Inc. ( an Events Company, Wedding Planning & Photography ) Review(s)

    11 Review(s), sorted by :
    Latest Review
    14 September 2019 | Bride at Sim and Christel Wedding

    Great wedding but disappointing service

    We found Icona Elements here on Bridestory. We scheduled a Skype call with Ayen, which went well and we decided to go ahead. The planning of the wedding itself wsa great and Ayen was really helpful and stayed in regular contact with us and ensured that we got all the things that we wanted on the day. We had a lovely wedding on the beach, the day went smoothly and was everything we wanted. After the wedding, however, it has been very hard to get in touch with Ayen and we still haven't had a final meeting almost a year after the wedding. We're also still waiting for our photo album to be sent to us, and there was also an unexpected charge put on our room at the resort, which we still haven't been able to resolve. There have been lots of promises since the wedding but very little follow through. We've waited a long time before leaving a review because we wanted to give positive feedback after a lovely wedding. Unfortunately, after trying for almost a year to finalise everything we are still waiting. UPDATE: I can't reply to your response, so I'll just write here. Yes, we did take a while to decide on our photos, but since the photos were selected it took a long time for them to be prepared, we were only given them the night before we were due to leave the country and couldn't fit them in our bags. We've sent lots of messages without reply and made an effort to meet after the wedding but never got the chance to see you. As for the extra charge, I was not asked about it beforehand. Crew meals were charged to our rooms despite us having paid for crew meals as part of our agreed budget. The room charge did not relate to any costs related to the after party or to our guests.

    Vendor Reply

    16 September 2019
    Thank you for this feedback which is not fair at all. The delay was not us. The photos and videos were given in advance. But the selected photos for the album were not submitted to us even with consistent follow up. The supplier opted to do it already so to have it printed and deliver it to you. Our schedules were not aligning. Our messages are on timely manner. You were advised on timely manner. The actual album and canvass frame were ready but you opted to check it when you are in Manila. Then you cannot bring it to London so it was left with us. But couriers doesn\u2019t allow Canvass Frames to be shipped. You were updated with this and informed that we are in search of the courier to allow it. Cost also was not charged to you. As per the extra charged, those were pre-approved by you since these were meals of your family members and guests. Also additional expense that your group consumed during the after party. Thank you.
    09 February 2019 | Groom at Jenny & Nic Wedding

    Excellent coordinator

    We used Icona Elements for “on the day” coordination. They went out of their way to meet with us before to plan everything, and really helped to make sure things went smoothly on the day. I highly recommend them.

    Vendor Reply

    10 February 2019
    We are grateful to both of you for trusting our team. Thank you again Nic and Jenny!
    07 February 2019 | Bride at Patrick and Taiya Wedding

    Best wedding ever!

    Hi Ayen, team, hope you are well! We are back in the Philippines after an amazing honeymoon and I just want to drop by to say thank you for helping us put together the best wedding ever! We could not have asked for a better service than what you provided. The whole team took good care of us, arranging absolutely everything, listened carefully to what we wanted for our wedding and made sure we could relax during the whole process. Thanks again and I will definitely recommend you to any friends I know that get engage!

    Vendor Reply

    10 February 2019
    Thank you so much for these kind words. We are grateful that both of you trusted our team in handling your special day. Congratulations again!
    22 January 2019 | Bride at Marianne and Gerald Wedding

    Certified Icona Couple

    Once Ge and I got engaged, I immediately scouted for the best yet affordable wedding coordinator in the Philippine Wedding Industry and which was still available for our “hot date" (1.9.19) The criteria to be met are: reputable, efficient and well-experienced with wedding coordination. Through Bridestory, we narrowed down our options to three. I began to stalk the FB page, instagram and website (if there was one) of these three coordinators to see their work and read feedback about them from their former clients. During this time, we were intent on getting a Full Coordinator since we're literally clueless about what we are going to do with our wedding planning. Within the first month of our engagement, I scheduled a meeting with these 3 coordinators to get to know each other and to see if we would have a this-is-it-feeling with any one of them. Just like how we conversed with our other suppliers, we felt that Ayen, the head coordinator of Icona Elements, was the one that we were looking for. She was a person full of contrasts and I like that because that means she is never boring. At the start of our meeting, I felt that she was indeed the one in-charge yet very respectful of us; she was articulate in explaining details yet attentive to her client; and she possessed a positive aura that was calming to the nerves of a certified OC (me!) So without missing a heartbeat, Ge and I made our deposit of 10K to secure our date. From that time on, Ayen and I would constantly chat on Facebook or exchange text messages whenever necessary (like every hour!) with regards to our wedding planning and during this span of time, I would always ask her for supplier recommendations, supplier feedback, her team's past working experiences with a specific supplier, etc. We both agreed indefinitely- small things count. After booking them, Ayen then went on to give us her concept deck. I said that I wanted lights, lots of lights-sparkling, glittery, shining lights, on my wedding. And she said, "let's try The Northern Lights." And that was my light bulb moment. Yes, we're doing The Northern Lights, high five! During our monthly meeting, our supposed 1-hour meeting would almost always turn into 2 hours of non-stop chatting and from that, we felt we shared the same sentiment of being organized with everything which of course was something that we initially expected from her. On our big day, the team arrived at exactly 9 am as per schedule and the bridal assistant assigned to me was Ms. Jo, who was a bubbly young woman. As soon as they arrived, the team immediately went to work and while I was sitting in my HMUA's chair, Jo constantly updated me of our suppliers' and entourage whereabouts. Inside my bridal preps room, it was also Jo who would be asking me about things that needed to be sorted out like that friend who was late for our pre-wedding shoot, hotel food mishap, "sniper" shot at the grand staircase of Manila Pen, etc. Jo never left my side just like with Donna, the groom's assistant. During our post-nup, it was Jo again who was still with us, assisting us in our needs while giving us both candies and water to drink. Up until we reached the reception venue which we were late for because we got lost on our way, she never left our side. From the look on her face, she seemed to be under a lot of stress but somehow she still looked bubbly and would even crack jokes at times. I was only able to see Ayen again when I was inside the car while waiting for my bridal entrance, informing me that my request for walking-on-a- green-carpet at the church wasn't happening because the supplier was stuck in traffic for 3 hours! That was somehow unacceptable, I think, but what can I do at that time, right? As far as I can remember, the whole ceremony went smoothly since we've never heard any bad feedback from our guests, except that the offertory was cancelled because there were not enough gifts for the three priests that celebrated our wedding. The whole reception went well and afterwards, Ayen scheduled a post-wedding meeting to have a final turnover. The transaction was all smooth and we all received the receipts for the payables incurred on our wedding day. With our experience working with Icona Elements, even with the small unlikely issues that occurred, I now know why they are a trusted partner of Digital It was really a great experience working with #teamicona.

    Vendor Reply

    03 February 2019
    Always grateful to be your planner and trusting our whole team to fulfill your dream wedding
    07 January 2019 | Bride at #MARKisGETTEingMARRIED Wedding


    Gette: ayen i want this Ayen: YES! Mark: ayen put some of these Ayen: YES! I can go on and on and on about all the ‘maarte’ details me and mark would want to incorporate into our wedding. And ayen always says YES!!!!!!!! (With gusto and excitement, of course). I don’t know if she thought we were crazy or weird cause of all the ideas that we would want her to execute. Hahahahahahaa!!! But boy, she is GAME!!! ICONA ELEMENTS, ayen in particular made all of the impossible, doable and in fact exceeded our expectations. Our “bad ass” wedding (according to her) made our new chapter as Mr. and Mrs. Abelgas more meaningful and full of love because team ayen. THANK YOU, ICONA!!!

    Vendor Reply

    18 January 2019
    We are very privileged to be your wedding coordinator team. Thank you for trusting your special day to us.
    22 October 2018 | Bride at Jiaan and Majo Wedding

    Military Pilot Wedding

    Being a military couple, both Jiaan and I thought that we would have a difficult time finding a civilian coordinator who could deliver all our demands for our military wedding. Of course, there were traditions and protocols to consider. But when we found ate Ayen of Icona Elements Inc. in a bridal fair last November 2017, I immediately told Ji to book them... it was a gamble for us to choose them because we really didn't know if they could handle the intricate preparation for our wedding... Every now and then ate Ayen and her team followed us up since we were both busy. In fact, during our preparations, Ji and I were undergoing schooling. The Icona team didn't fail us...we made the right choice! It was not a perfect wedding...but that day, Icona Elements gave us the best wedding we could have. From the set-up, food, venue, photo/video and program, the team shared their effort and expertise to make our day extra special. I enjoyed that day without feeling stressed

    Vendor Reply

    07 January 2019
    Our grateful hearts is overflowing with your kind words. Thank you again from our whole team


    What is included in your photoshoot package?
    Hi-Res image,  Matted prints, Albums,  Prints,  Custom graphic design,  Custom album design,  Digital files,  Proof CD of all images
    What photography styles do you usually offer?
    Candid,  Artistic,  Natural,  Classic,  Vintage,  Black and White,  Conceptual, Contemporary,  Portraiture,  Destinations
    What photography styles do you specialize in? (max.3)
    Candid,  Artistic,  Natural
    What do your services cover?
    Prewedding shoot,  Wedding day coverage,  Family shoot,  Themed shoot,  Beauty shoot
    What is your speciality?
    Prewedding shoot,  Wedding day coverage,  Family shoot,  Studio shoot,  Themed shoot,  Beauty shoot,  Other - Corporate Events
    Do you provide your services in other cities or countries?
    Does a client need to schedule an appointment?
    Do you employ any special technologies, equipments, or techniques?
    Do you have replacement on the D-Day in the off chance you become unavailable?
    Will you provide all the digital files and/or negatives (or copies of the negatives) to the client?
    Are you available to shoot after hours?
    How do you usually direct the couple during a photoshoot?
    I direct them personally with my team, making sure every moment looks perfect in both photos and video. Also, making sure the couple is having fun during the shoot.
    What rate do you usually charge at?
    We charge depending on the package selected by the bride or couple. We can also customize our services based on the budget and requirement.
    How soon after the event will the proof be ready for review?
    We usually send the photos for review and selection minimum 7 days or maximum 12 days.
    How long does it take for the client to receive the final product?
    Depending on the requirement, but usually it takes 15 to 20 days.
    How far in advance should your client contact you?
    1 month but sometimes we take 2-3 weeks notice as long as it is a confirmed booking.
    What makes your services unique?
    Our team are not just traditional photographers, videographer and editors. They also ensures that you enjoy every captured moments.
    What is your policy on taking breaks? If you require a meal break, is it a requisite for the client to provide your meal?
    Usually our clients provide the teams meal. However, breaks are flexible in terms of the D Day flow. Our team adjust. They often handle their own time in terms of taking meal breaks.
    What payment systems are available for your business?
    Cash, Bank transfer, Cheques
    What is your payment terms?
    10% Reservation Fee, 50% Down Payment, 20% 1 week before the D-Day, 10% upon submission
    When was your business established?
    Since 2012
    Wedding Planning

    What service do you provide?
    Full planning, Partial planning, Other Events Styling, Day of coordinator
    What sort of planning do you cover?
    Detailed task checklist,  Attendee list preparation,  Venue selection,  Reception planning, Wedding styling and concept,  Rehearsal dinner planning,  Budget preparation,  Ceremony planning,  Other Sourcing of partner suppliers
    What is your primary expertise?
    Other Concept Wedding, Intimate wedding,  Grand wedding
    Does a client need to schedule an appointment?
    Yes Kindly send as a message we are gladly to accommodate you.
    Minimum and maximum number of guests of a wedding you would coordinate
    50 persons - 1000 persons
    Do you speak other languages should there be any overseas couple who wants to use your services?
    Yes English
    Do you provide services in other cities or countries?
    Yes any cities in the Philippines
    How far in advance should your client make a booking?
    5 months the least. However, if our calendar is free during your desired date even it is less 5 months we will be glad to assist you. We even accept less than a month for on-the-day coordination services.
    How many hours are included on the day of the wedding?
    10 hours
    What payment systems are available for your business?
    Bank transfer, Cheques, Cash
    When was your business established?
    What makes your services unique?
    We are not just a wedding planner but a full event management company. Our foundation is on a simple idea of providing well organized event services to clients with Commitment, Passion, Professionalism and Integrity. Our team ensures a hassle-free wedding event. We VALUE the memory that will unfold in every aspect of your special day.
    What is your payment terms?
    Reservation Fee - to block the event date
    Tagaytay, Bulacan, Selected areas in Batangas and Pampanga Fees
    We don’t charge Out Of Town Fee.
    Event Rentals

    What items are available for rental?
    Other Wedding decors (Arc, crates, wooden flower boxes for centerpieces, wooden ladder and more)
    Do you offer delivery, setup, and breakdown services?
    Yes Yes (please give details if any)
    Does your rental include an attendant or technicians?
    Yes Yes (please give details if any)
    Binan Laguna 4024

    An Event Management Company. Since 2012 our team has been providing unique and memorable experience to all events we have handled. OUR STORY The foundation of Icona Elements Inc. is on a simple idea of providing well organized event services to clients with Commitment, Passion, Professionalism and Integrity. The team's creativity and dedication to every event execution which continuously goes above and beyond clients expectations gives the company a competitive edge in the industry.

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