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Ciao Ristorante Review(s)

5 Review(s), sorted by :
Latest Review
11 October 2016 | Bride at Eunice & KY Wedding

Great experience!

We truly had a wonderful time at Ciao and our guests enjoyed the ambience and food! Everything was seamlessly planned and the restaurant Manager, Wan is very experienced and hands on. He makes the couple (esp. the bride) feel at ease with his prompt replies with good advice! The team is flexible in dealing with our requests and the setting up of the actual day was smooth sailing. It will be a perfect place for a small and intimate social gathering to celebrate the big day! And did we forget to mention that the Tiramisu wedding cake is to-die-for?!

Vendor Reply

21 November 2016
thank you so much for your 5 star review, Wan and team are delighted to read your comment, it was our pleasure to serve you and your guests, we look forward to welcome you and Mr. Kok Yee during your next visit.
05 September 2016 | Bride at Sue-Anne & David Wedding

ROM & Lunch Reception at Ciao Ristorante

Ambience, Service and Food were all amazing. It truly made for an amazing ROM + Lunch Reception for us as well as the guests. It was quite difficult for guests to hear singing and speeches over the sound system though. Nevertheless, we received many many great and happy comments from our guests which made us really happy mainly due to the seamless service and great maintenance of the restaurant and its employees. Special shoutout to Wan who was so hands on, managing the event and even serving the guests himself.

Vendor Reply

07 September 2016
Hi Sue-Anne, thank you for your 5-star review, we are glad to hear that you had an amazing ROM with us. Thank you for highlighting the less satisfactory experience with the sound system however just to clarify to our readers, as mentioned in advance by our team during the planning of your event, our basic sound system is suitable for background music or for normal speeches only; should our clients wish to bring some instruments and do some singing, we always advice to hire a suitable sound system from their favorite third party vendor. We really appreciate the special thoughts addressed to our event manager Wan and we are happy to hear that he has provided his personal touch during the planning and execution of your event. We hope to see you guys in Ciao soon again and be our guests on your first year anniversary.
05 September 2016 | Groom at David and Sue-Anne Wedding

Amazing experience

We got married here a couple of days ago. The staff members were professional, the chef listened to our request, the layout was amazing. It was an intimate moment for our guests, and it was beautiful occasion made possible by the people at Ciao. We will definitely be back again to reminisce the wonderful experience. :) HIGHLY RECOMMENDED!

Vendor Reply

07 September 2016
Thank you for your review, it was our pleasure to serve you and your guests, looking forward to your next visit
15 July 2016 | Bride at Fay&Kyan Wedding

Wonderful & Memorable Wedding at Ciao

Having our wedding event at Ciao was truly unforgettable. We received so many positive comments from our guests about the great food, wine, ambience, setting and also their excellent service. It was a wonderful experience for all of us. We would like to express our gratitude to Alex and the team for all the arrangement and help we received prior to and on our wedding day. They did a fabulous job with everything!

Vendor Reply

25 July 2016
It was great to know that your guests enjoyed the wedding and thank you for leaving a lovely comment that put a smile on our face
30 June 2016 | Bride at Ian & Natalie Wedding

A night to remember

We recently had our wedding at Ciao Ristorante, exactly a year after we came across this place. When we first visited the restaurant, we were given a warm friendly welcome by their event manager. It wasn't long after that meeting that we were certain it was the place for us. Working with their team was smooth & easy & they were very helpful right down to the very last minute. Every aspect of the wedding was well taken cared of. One thing I must say is that their pricing & packages were easy to understand with no hidden costs & charges or whatsoever. This was something we really like. The food & wine was brilliant. They were certainly up to standard & the guests were more than happy to have second & third servings. We truly enjoyed ourselves that night. It was more than we could have asked for. We hope to be back soon, perhaps for our anniversary:)

Vendor Reply

30 June 2016
Thank you for your 5-star review Natalie, Wan and the whole F&B team will be thrilled to read your comment!

Venue

What activities are suitable in this venue?
Religious ceremony,  Reception
What settings does your venue provide?
Indoor,  Outdoor covered,  Other
What type of venue(s) do you offer?
Restaurant,  Garden
What types of cuisine does your venue specialize in?
Italian
Is there any corkage fee?
Yes , • Corkage/Wine-75cl RM 80.00++ per Bottle • Corkage/Champagne-75cl RM 100.00++ per Bottle • Corkage/Hard Liquor-75cl RM 120.00++ per Bottle
What type of other services do you also provide?
Catering,  Wedding Cake,  Other
Do you offer valet parking?
Yes , Subject to the scale of the event, we will provide complimentary valet parking services by engaging a licensed valet parking company to ensure that extra cars are parked safely outside our premises and monitored by our parking attendants.
Is there handicap access?
Yes
Do you allow outside catering?
Yes , Should you prefer to hire your own caterer or just rent some of our venues, the required minimum spending as per stated under “VENUE BOOKING GUIDELINE” in the attached current quotation, will apply as rental fees accordingly to the selected venues.
Do you allow outside liquor?
Yes , Corkage charges applies
How far in advance should your client make a booking?
The most ideal time for a client to contact us would be 6-12 months prior to the wedding
What payment systems are available for your business?
Bank transfer, Credit card payment, Cheques, Cash
What is your payment terms?
Non refundable 50% deposit based on the minimum spending of the selected venues is required to secure the date. Full payment is due at the end of the event.
When was your business established?
Our restaurant started since 1991, being the oldest Italian restaurant in Kuala Lumpur.
Minimum and maximum number of guests
1 to 500 pax
Service(s)
Address
No. 20A, Jalan Kampung Pandan, Off Jalan Tun Razak, 55100 KL 55100
Location(s)

If you are looking for truly authentic Italian food in Kuala Lumpur, Ciao is the place to visit. Open since 1991, Ciao is the oldest Italian restaurant in Kuala Lumpur. The restaurant resembles a rustic Venetian country house with a cosy garden and small lake overlooking at the golf course, and with ample parking facilities. The surrounding greenery makes us a unique venue for outdoor weddings and any other type of events. Very spacious high ceiling rooms are available for indoor events too.

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