What is your average turnaround time, from initial consultation to shipment?
The design process typically takes about 1-2 weeks for our Ready-to-Order collection, depending on the turnaround from the client. After the approval of the final draft, clients can expect their cards in 14 working days.
For custom designs under our Bespoke Services, the design process will take about 2-3 weeks. Printing will be about 14 working days.
How far in advance should your client make an order?
3-4 months in advance would be great.
What makes your services unique?
The name Caramel reflects on our philosophy; and just like our name, our designs are sweet and simple yet indulgent. They range from modern to contemporary, to traditional with a twist; but never conventional. We believe that design and quality shouldn't be compromised. So for those who want something different, we are passionate and enthusiastic about design and we hope to share it with everyone!
What payment systems are available for your business?
What is your payment terms?
50% before design process starts and the remaining balance paid in full before printing begins.
When was your business established?
We started Caramel as a company in 2014 but we have been in the design industry for more than 10 years.
The name Caramel reflects on our philosophy; and just like our name, our designs are sweet and simple yet indulgent. They range from modern to contemporary, to traditional with a twist; but never conventional. You can customise our ready-to-order designs to your preference by just playing with the colours and fonts. Even though it's not bespoke, the wedding invitation will distinctively be yours, and if you have something specific in mind, we also do custom orders under our Bespoke Services.
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